have increased as a result of spending commitments around safety, training and reliability, as well as customer growth and transformation initiatives. Looking beyond 2020, continued infrastructure investment and process improvement at our companies is expected to drive sustainable net operating earnings per share and dividend growth. WORKING AND SERVING CUSTOMERS SAFELY At the foundation of our business is the safety and care of our customers, employees, business partners and the public. While our goal will always be zero incidents, we’ve operated for several years with the milestone of top-decile employee safety performance within the utility industry by the end of 2017. I’m pleased to report that we achieved that goal in several areas. In employee safety, our core metrics include two Occupational, Health & Safety Administration standards – incident rates and recordable injury rates. We achieved top decile on both in 2017. With our employees driving approximately 55 million miles annually in company vehicles while working, we’re also focused on reducing preventable vehicle crashes. While we narrowly missed our industry top-decile 5 Strong Safety Performance BY THE NUMBERS M E A S U R E 2 0 1 8 Y E A R - E N D M I L E S T O N E 2 0 1 7 S T A T U S 2 0 1 6 S T A T U S C U R R E N T P E R F O R M A N C E D A R T R A T E * R E C O R D A B L E I N J U R Y R A T E V E H I C L E C O L L I S I O N R A T E I N D U S T R Y T O P D E C I L E I N D U S T R Y T O P D E C I L E I N D U S T R Y T O P D E C I L E 0 . 4 3 0 . 9 1 1 . 6 7 0 . 8 2 1 . 5 5 1 . 8 3 T O P D E C I L E T O P D E C I L E T O P Q U A R T I L E * D A Y S A W A Y , R E S T R I C T E D O R T R A N S F E R R E D N O T E : 2 0 1 7 I N C L U D E S T H E A D D I T I O N O F S U B C O N T R A C T O R S T O O U R M E T R I C S B U S I N E S S P A R T N E R R E C O R D A B L E I N J U R Y R A T E I N D U S T R Y T O P D E C I L E I N D U S T R Y T O P D E C I L E 0 . 5 0 1 . 2 2 0 . 4 9 0 . 9 7 T O P D E C I L E T O P Q U A R T I L E B U S I N E S S P A R T N E R D A R T R A T E *